Refund policy

Refund Policy

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Returns
Unused/Unworn items can be returned up to 30 days for a full refund in the same form that payment was accepted only. Receipt or proof of purchase is required. After 30 days you may receive a merchandise credit.

To be eligible for a return, your item must be unworn and in the same condition that you received it.

Non-returnable items:
Hats/Beanies
Body Product
Food Product
Ornaments
Holiday Items
Discounted product
Apparel or Product that is or may seem worn
Gift cards

To complete your return, we require a receipt or proof of purchase.
Please contact us by email to issue a refund.

There are certain situations where only partial refunds are granted (if applicable)
Any item that is returned more than 30 days after purchasing

Refunds (if applicable)
Online Orders:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shoplocallyyours@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shoplocallyyours@gmail.com and send your item to: 170 Water Street, Suite 3, Plymouth, MA 02360.

Shipping
To return your product by mail, you can ship to: Locally Yours, 170 Water Street, Plymouth, MA 02360

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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